Refund Policy – OdiDoor

Last Updated: 9 Apr 2025

We strive to provide reliable and high-quality service. However, we understand that changes or cancellations may happen.

1. Eligibility for Refund

• Refunds are allowed only if:

  • No technician has been dispatched or no visit has been attempted.

  • The cancellation request meets the stated criteria and is received in time.

2. Non-Refundable Situations

• If service has already started or a technician is en route

• If the issue does not meet our cancellation/refund terms

3. Refund Processing

• Eligible refunds will be processed through the original payment method.

• Please allow up to 14 bank working days for the amount to reflect in your account.

4. Contact Us

For any refund-related concerns, please reach out to our support team via the contact form or helpline.